Towards Omni-channel. The underlying processes and techniques of ordering from suppliers, moving and storing items and delivering orders to customers are well established. It is the progressive implementation and use of technologies which has enabled refinement and improvement through supply chains. Over the past forty years, the introduction and increasing use of home computers, mobile communications, warehouse automation and improved … Read More
An external decision can affect your supply chains
Decisions about imports and inventory. Holding inventory is one approach to reducing the sales risk of not satisfying customer demands. In most situations, inventory management (policy, planning and control) is based on internal organisation guidelines, but what about an external decision that could influence your inventory decisions? The blog Supply Chains can change but not for your reasons illustrates that … Read More
Know the promise of new technologies for supply chains
Perceptions and actual situations. If you were asked whether investment in Information and Communications technologies (ICT) was good for your country’s economy, it is likely the answer would be yes; but would you be correct? A recent evaluation of 59 econometric studies of developed and developing countries, by academics from Deakin University in Melbourne, identified that although ICT was in … Read More
Systems before basics to achieve Agile supply chains?
Systems or people approach. In consumer fronting organisations it appears that each generation of managers must relearn the basics of customer service, including the customer service culture being displayed daily by senior management undertaking MBWA – management by walking around. It enables them to understand the challenges that staff have in doing their job. The 2018 Third-Party Logistics Study by Dr … Read More
Supply Chain data and information held in the Cloud
Is Cloud Computing the way? Accurate and timely data and information is the lifeblood of supply chains. Many articles and commentaries concerning current and future IT scenarios appear to assume that Cloud Computing will be the predominant storage and delivery technology. But is this assumption valid? Cloud Computing is the cloud-like squiggle that network designers use to denote internet based … Read More